Major Disruption in Online Services
A major disruption in online services was felt across multiple platforms early on Monday, primarily due to issues with Amazon Web Services (AWS). Among the heavily impacted sites was Coinbase, one of the largest cryptocurrency exchanges, which experienced a substantial outage that rendered it inaccessible for over two hours. Users expressed significant concern over potential losses from trades they were unable to execute and their inability to access their accounts during the interruption.
Response from Coinbase
Coinbase addressed the situation through a social media update, acknowledging the difficulties users were facing due to AWS outages. They reassured customers that all funds remained secure while their technical team worked to resolve the issue.
Wider Impact of AWS Malfunction
This incident wasn’t isolated to Coinbase alone; Robinhood, another popular platform, also reported experiencing disruptions as a result of the ongoing AWS issues. The company informed users via its social channels, urging them to remain patient as they navigated the service difficulties.
The AWS malfunction wasn’t limited to cryptocurrency services, as it impacted a wide range of other platforms, including Snapchat, Reddit, Hulu, and online gaming services such as Xbox Network, Fortnite, and those from Electronic Arts. This incident highlights the crucial reliance many businesses have on AWS infrastructure in today’s digital landscape.
Recurring Technical Issues
Coinbase’s service outage is not the first for the year. Earlier in 2025, CEO Brian Armstrong had to apologize for transaction delays involving Solana as the platform faced challenges with its overloaded backend systems. Such recurring technical issues raise urgent questions for retail traders in the crypto market who require steady access, especially during volatile times.
With the increasing adoption of digital currencies, these outages underscore the critical need for stronger contingency measures and clearer communication strategies from service providers to maintain user trust and experience.
